Refund policy

Who you are buying from

Purchases of tinyping Pro are processed by Dodo Payments, which acts as Merchant of Record. Dodo Payments handles checkout, taxes, invoices and refunds on our behalf, and appears on your card statement. We never see your card details.

Plans

Pro costs $5 per month or $48 per year. The Free plan is free and has nothing to refund.

Refund on request within 14 days

If you are not satisfied, ask for a refund within 14 days of your first purchase of a plan and we will refund that payment in full.

This applies to your first purchase of each plan. Renewals are not covered, so cancel before the renewal date if you do not want to continue. Refunds may be declined in cases of clear abuse or fraud.

Cancel anytime

You can cancel your subscription at any time from your billing settings. After you cancel, you keep Pro access until the end of the period you already paid for, and the plan then does not renew. We do not give partial refunds for unused time outside the 14-day window.

When you move to Free, event history older than 7 days is deleted, as described in the Privacy Policy.

How to ask for a refund

• Email hello@tinyping.app from the address on your account.
• Tell us the plan and the date you purchased it.
• We will review the request and, if it qualifies, start the refund through Dodo Payments.
• Refunds go back to your original payment method. Your bank or card issuer decides how long it takes to show up, usually within 5 to 10 business days.

Disputes

Please contact us before disputing a charge with your bank, so we can fix it quickly. Disputes are handled by Dodo Payments under its own rules.

Contact

Questions about billing or refunds: hello@tinyping.app.

[Legal entity name], [Registered address].